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Complete How-to Guide Everything About Importing!
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News January 14, 2010
Securing America's Borders - Fifty ports targeting and pre-screening cargo. What is US Customs doing to protect the homeland?
News February 3, 2010
World Customs Organization changes 2007 Harmonized Tariff Schedule, effective February 3, 2007.
News April 12, 2010
What is a customs broker (customhouse broker)? Does US Customs recommend I use a customs broker? Why do I need a customs broker? Is Go Global Logistics just a Boston customs broker?
News June 25, 2010
Go Global Logistics quoted for CNN’s and Fortune Small Business on global trade, freight forwarding, and US Customs clearance
If you are new to the world of import export, international shipping or freight shipping in general, you have come to the right place. Go Global Logistics can move your international freight shipments to and from anywhere in the world! We file electronically with US Customs and are able to provide rapid US Customs clearance for your freight shipping for import export activities. With our dedicated agents, attention to detail, and specialized international shipping services, Go Global makes the process of import export and international shipping simple and easy for companies of all sizes.
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US Customs Broker FAQ
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What are the first steps I must take if I have never imported/exported before?
If you are new to importing and exporting, the large amount of information required can seem overwhelming and is scattered across a number of places.
By using Go Global Logistics for all of your importing and exporting service, you can get every required solution from a single provider, making it easier for your company to manage. New importers and exporters often find most of their time is spent dealing with carriers, other government agencies, and the numerous logistics companies required to import or export your shipments. Go Global Logistics will manage all of these relationships for you, simplifying the process, and saving you valuable time and money. If you are a new importer or exporter and have any questions about the process, please do not hesitate to call us at (800) 599-3105 or send an email to
How do I get permission to bring my goods into the United States?
To import to the United States, you must obtain clearance from US Customs.
Depending on the type of goods you are importing, you must also meet all other government agency requirements such as FDA requirements for food, EPA requirements for vehicle emissions, USDA requirements for agriculture, and the list goes on. By hiring Go Global Logistics to manage your shipments and clearance, we will ensure that all requirements are met and that your shipment gets cleared and delivered without delay. Most shipments require as little as 24-48 hours notice, but it is better if your shipments can be planned 1-2 weeks ahead of time to ensure minimal delays at the port.
I am just coming to the US temporarily (to attend conference, for example) do my goods need to clear US Customs?
If you are coming to the US on a temporary basis and are bringing personal effects, conference materials, exhibition goods, or commercial samples, Go Global Logistics can assist you. In some cases, we are able to arrange for Temporary Importation under Bond (TIB) to help you avoid paying import and export duties. We will consult with you to determine the most cost effective way of bringing your goods into the US, clearing your personal effects, or importing goods temporarily. Call us at (800) 599-3105 or email for more information.
How long do I have after my shipment arrives in the US to file the proper documents with US Customs?
From the time your shipment arrives in the US, you have 15 calendar days to file entry with customs. Go Global Logistics will file your entries electronically with US Customs ensuring the fastest possible clearance.
What is a customs broker (also known as customhouse broker)?
A Customs Broker (also known as a customhouse broker or customs house
broker) is licensed by Customs and Border Protection, Department of Homeland Security, and acts as an agent for importers and exporters of merchandise. A customs broker can also issue bonds on behalf of a surety for the client's payment of duties, taxes, and tariffs, and can file all necessary paperwork to obtain clearance into the United States. Go Global Logistics can act as both your customs broker and freight forwarder, managing the clearance of your goods as well as the distribution, delivery, and international shipping of your freight.
How do I retain Go Global Logistics as my customs broker? Top
In order to retain Go Global Logistics, you must fill the Customs Power of Attorney authorizing Go Global Logistics to act on your behalf in all customs business. Please call us at (800) 599-3105 or email for a copy.
How do I get my shipment from the port to my final destination?
Go Global Logistics can arrange for delivery from the port of arrival to the final destination anywhere in the United States. If you already have a carrier you prefer, we can inform them when your shipment has obtained US Customs clearance and is ready for pick up. We also offer international deliver options and similar services for exporters.
What information do you need about each shipment?
In general, we need a detailed description of the goods, the commercial invoice showing the sale of the goods, bill of lading or waybill from the carrier, and a packing slip and delivery notice (if available). There are additional requirements for a number of goods (such as Phyto-sanitary Certificates for USDA perishables). For more information on what is required, please call us at (800) 599-3105 or email
How should I package my shipments?
Full containers should be packaged as tightly as possible. Smaller shipments should be packaged in a way that will ensure the safe delivery of your goods. It is best to package, crate, or stack your goods on pallets to prevent damage. Cartons should be secured to the pallet with banding, shrink-wrap, stretch-wrap, or breakaway adhesive. Cartons should be stacked squarely with no overhang, and with a flat top surface. Each piece or package must be labeled.
How do I get more information?
For more information on any of our services, please call or fax us at (800) 599-3105 or send an email to
If you prefer to use snail-mail, our mailing address is as follows:
Go Global Logistics, LLC
Boston Headquarters
304 Newbury St, Suite 312
Boston, MA 02115-2839
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